The ordering process for genetic testing is detailed and comprehensive to help physicians collect as much information as possible for preauthorization. Please consider doing a preauthorization before collection. If you have not received a preauthorization for the patient, our Prior Authorization Services team is available to support you. Here is a description of the testing process for Exome with CNV Evaluation.
There are 3 main test options:
You can order the test in 1 of 3 ways:
You will select the appropriate test for your patient based on the available and consenting family members. If you have already obtained preauthorization, please indicate accordingly in the appropriate field on the order form, and provide the authorization number and a copy of the authorization, if possible.
Please fax the requisition and clinical history form, or any supporting documentation, to the Prior Authorization Services team to ensure the fastest turnaround time.
Click here to order through Quanum™ eLabs.
If you are ordering Quest’s Exome with CNV Evaluation with 3rd party insurance and have not already received preauthorization, our Prior Authorization Services team will begin benefits investigation to discover whether a preauthorization is needed before testing, and what is required. The team may call your office if additional information is needed.
Fill out the clinical history form in its entirety. You can send in the completed forms with the requisition paperwork and the sample or fax them to us.
Collect the patient specimen in the office and send with the requisition by a Quest Diagnostics courier, or send the patient to one of our more than 2,300 Patient Service Centers with the requisition to have the specimen collected.
For preauthorization please contact:
To order reanalysis, please call 1.866.GENE.INFO (1.866.436.3463) and speak with a Genomic Science Specialist.